Frequently Asked Questions

When is TMA’s Annual User Conference in 2023?
  • October 3-5, 2023
Where is “UC23: Discover, Connect, Collaborate” taking place?

What is the registration fee?

What does the registration fee include?

  • The User Conference offers 20+ breakout sessions plus industry roundtables, hands-on opportunities with TMA consultants, computer labs and panel discussions taught by TMA staff members and/or client presenters. Additionally, it includes two meals a day, networking and social activities, and direct access to strategic partners and TMA staff.
Is there a group rate to book at the Hyatt?

  • A link for the group rate will be sent in your registration confirmation email.
Can I bring my spouse/guest to UC23?

  • Yes, clients may bring a guest or spouse for an additional fee of $175. This fee includes all meals and evening social events. Please leave a comment for a spouse registration and request to be invoiced.
How can I pay for my conference registration?

Will I receive a receipt for my registration?

  • Yes, you will receive a confirmation email. If you require another format, please reach out to
What is the cancellation policy?

  • Cancellations made on or before August 31, 2023, will be 50% refunded. All cancellations made on or after September 1, 2023, will not be refunded.
I can no longer attend; may I substitute someone in my place?

How do I access the Solution Zone area and the free 1:1 time with TMA Consultants?

  • We will have free first-come first-served consultative services throughout UC in our Solution Zone. These will be limited in their capacity to give clients ample attention to help directly within their own production environment. You must be a current WebTMA client to take advantage of these services.
What can I work on in the UC Solution Zone?

  • Work with WebTMA experts to fine tune your reports, optimize your dashboards, configure features you learned about during UC, or address any other questions about WebTMA. Bring your own laptop or work from a TMA provided workstation, any updates you make will be done directly in your production WebTMA environment.
Will you be offering a virtual version of the User Conference this year?

  • No, we will be fully focused on offering our clients the best experience possible during our in-person event.
How do I get the UC23 app?

  • Download instructions for the UC23 mobile application will be sent to all attendees via email a few weeks prior to the conference.
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