About the client
As an education-based institution that also has operational medical centers on its campus, there was an expansive network of facilities that needed management and coordination to operate seamlessly across 227 buildings.
For such an extensive organization, UAB required an easy way to access client information and tickets to provide requisite support and care on time.
TMA Systems recognized the need for improved efficiency at the university and strategically integrated the WebTMA Enterprise Asset Management (EAM) solution into the existing infrastructure. This platform centralized facility management, making maintenance tasks and asset information easily accessible to administrators. The implementation had a significant impact, leading to a notable increase in work order processing from 150,000 in FY21 to an impressive 175,000 in FY22.
WebTMA's intuitive dashboards brought transparency and real-time insights, enabling data-driven decisions that resulted in cost reductions and operational improvements. The user-friendly interface enhanced the end-user experience, allowing every team member to navigate and operate the platform effortlessly.
In case of queries or challenges, TMA Systems' dedicated support team remained readily available, contributing to an overall enhancement of operational efficiency. This comprehensive approach solidified TMA Systems as a reliable partner in elevating the university's operational capabilities.
Whenever we have any issues or don’t know how to do something, all we have to do is call TMA and they’ll get back to us in about 15 minutes. And after that, our client manager or whoever has our case is going to work promptly and efficiently with us to give us the solution that we need.
- Anisha, Administrative Staff, University of Alabama Birmingham
The successful integration of WebTMA into the University of Alabama infrastructure demonstrated the value that modern maintenance management systems can bring to some of the largest academic medical centers in the world. With over 7,500 assets falling under WebTMA’s control, administrative teams were empowered with a unified solution that easily allowed them to address their respective asset and maintenance management tasks. This translated to approximately 19.4 million sq feet of university space that could be accurately monitored by the WebTMA solution.
Furthermore, UAB’s success also highlights the immense potential for other academic institutions to effectively adopt the same methods as well.
The TMA Systems Distinction
For over three decades, TMA Systems has solidified its standing as a premier provider of cutting-edge Computerized Maintenance Management Systems (CMMS) and Enterprise Asset Management (EAM) solutions. Our advanced offerings not only meet but consistently surpass the diverse facility maintenance needs across sectors such as education, healthcare, corporate, government, life sciences, food and beverage, chemicals, energy, transportation, manufacturing, and retail. TMA Systems’ global footprint encompasses more than 1,650 clients, 100,000 facilities, and 430,000 users. With unparalleled services boasting a CSAT rating higher than 99%, WebTMA is unequivocally the preferred solution for facility professionals worldwide.
TMA Systems stands as an industry leader, providing indispensable solutions that redefine excellence in facility maintenance management across sectors.
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