See how WebTMA Systems:
- Streamlines maintenance
- Boosts asset performance
- Simplifies complex workflows
Our team will understand your needs and tailor a demo to show you specifically how TMA can lighten your workload.
“We’ve found that over the years, we can always count on [TMA Systems]. I have no hesitation recommending them to anybody who’s looking for a software solution.”
“The reason why we chose [WebTMA] is asset management and capital planning, because it is an asset-based program and not a building-based program. I believe we get the most benefit out of this because it lets us know the dates and the shelf life of all of our equipment.”
"If a software is able to essentially demonstrate the ability to put a healthcare organization in a defendable position, those that are less regulated can absolutely confidently step in to utilize it."
AI-Driven Email Work Request Automation
Additional Feature
Automatically turn emails into action
WebTMA's AI-Driven Email Work Request Automation converts incoming emails into structured service requests, capturing key details and routing them correctly without manual entry or inbox monitoring.
Consistent control
Admin-configured routing by domain, repair center, or rules keeps intake consistent so requests follow standard workflows without manual triage.
Request in seconds
Requestors simply send an email. No login, no forms, and automatic acknowledgments help issues reach the right team faster with less friction.
Clean request data
AI-driven suggestions enrich requests with likely locations, task codes, and request types so approvals are faster and rework is reduced.
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From inbox to action in seconds
Capture requests from people, vendors, alerts, and systems using email as the intake path, automatically converting messages into structured, routed Request Log Records.
Request by email
Anyone can submit a request by sending an email, removing the need to log in, find forms, or know the right process.
Automatic request creation
Incoming emails are converted into Request Log Records, eliminating manual inbox monitoring and data re-entry.
AI-driven enrichment
AI suggests request types, locations, and task codes to improve accuracy and reduce the need for clarification emails.
Pre-routed intake
Requests are automatically routed to the correct repair center using configurable rules based on domain, location, or content.
Less manual admin
Reduce manual entry, corrections, and ongoing administrative overhead created by high volumes of email-based requests.
No integrations needed
Capture requests from systems, vendors, and forms using email without relying on custom integrations or IT development work.
AI that cleans up your request intake
See how WebTMA can automatically convert emails into structured, routed service requests, improving data quality, reducing admin effort, and help teams respond faster.
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Bring every request into WebTMA, no matter where it starts
Discover how AI-Driven Email Work Request Automation transforms everyday emails into accurate, routed service requests, reducing admin workload, improving data quality, and speeding response times.
