Simplified Request Forms
A variety of pre-formatted request forms are available out-of-the-box and can be configured to include or eliminate relevant basic fields.
Request Status Updates
Automatic status updates are provided regularly to the customer over email from the time of submission right up until completion. If further information is required, customers can query WebTMA’s database for more specific information.
Online requests for all manner of services* can be submitted from any location that has access to the internet or enterprise intranet.
SSO support guarantees secure user authentication while SSL ensures that data transfers remain encrypted and restricted to individual users or groups.
Ensure better communication with your client via location and device-agnostic access and automated update management.
Gain real-time reviews on the status of work requests and work orders with ease.
Better Customer Experience
Decrease processing times and calls to your work center by allowing clients to submit their own requests and gauge your performance with online customer surveys.
TMA Systems’ deep-rooted dedication to superior products services means you get configurable off-the-shelf solutions and the expertise to help you make the most of it. No matter your sector or the number of facilities you run, our solution ensures operational excellence, but also improves organizations’ financial performance.
Interested in taking this to the next level? Sign up for a free demo with a TMA Systems Account Executive. Enter your email below and we will reserve a time for you to test drive WebTMA, or call us at 1.800.862.1130!