Service Request Portal
WebTMA Base Feature

Service requests, your way

The service request portal improves communication between requestors and maintenance teams. From public users to internal staff, everyone can submit requests, view updates, and get faster resolutions without needing a WebTMA account.

Branded & accessible

Match your brand with logos, colors, and layouts that meet organizational guidelines.

Easy form creation

Drag and drop fields, add custom buttons, and collect exactly what you need.

Transparent tracking

Requestors can check status anytime, reducing delays and repeat inquiries.

Get requests right the first time

The WebTMA service request portal makes it simple to submit, track, and manage requests. WCAG compliance, mobile-ready forms, and smart workflows keep things moving from submission to resolution.

Custom branding

Add logos, colors, and layouts to match your organization’s style guide.

Accessible design updates

WCAG-compliant for all users, including those with assistive devices.

Easy form creation

Drag and drop fields, buttons, and request details for tailored forms.

Real-time tracking

Requestors can view status anytime, reducing follow-up calls and emails.

Error-free submissions

Preloaded building names and details prevent typos and incomplete data.

Mobile-friendly

Optimized layouts work on phones, tablets, and desktops.

A simpler way to request

See how WebTMA’s service request portal makes it simple to submit, track, and resolve requests. Give staff and the public a simpler way to connect with your maintenance team.