AI Work Order Assistant — Otto

Additional Feature

Fix issues faster with AI insights

AI Work Order Assistant (Otto) gives technicians instant, contextual answers about assets and past work by summarizing history, surfacing trends, and guiding next steps without searching.

Instant context

Otto summarizes past work orders, technician notes, and trends so teams can understand asset history in seconds without digging through records.

Faster diagnosis

Identify common failures, prior fixes, and related parts automatically so technicians can identify the root cause and resolve issues faster.

Confident decisions

Get guided answers pulled from manuals, documents, and past work so technicians act with clarity, reducing guesswork, and repeat issues.

Turn maintenance history into real-time guidance

Otto analyzes work order history, technician comments, and asset data to deliver instant answers and troubleshooting guidance directly inside the technician workflow.

Instant answers

Ask Otto questions about the asset you are working on and get contextual answers based on work order history and records.

History summaries

Otto condenses past work orders, notes, and trends into clear summaries so technicians can quickly understand asset history.

Guided troubleshooting

Surface common issues, likely causes, and prior fixes to help technicians move from diagnosis to resolution faster.

Document insight

Pull relevant information from manuals and attachments to support decision-making while work is in progress.

Trend awareness

Highlight recurring problems and patterns across assets so teams can recognize repeat failures and act sooner.

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Turn maintenance history into answers technicians can use

See how Otto turns maintenance history into instant guidance so technicians can diagnose faster, reduce repeat work, and act with confidence.

Give your technicians answers, not more data

AI Work Order Assistant (Otto), transforms scattered work order history, notes, and documents into clear, real-time insights so technicians can fix issues faster and reduce repeat problems.

https://tmasystems.storylane.io/demo/jujwspctfdh3?embed=popup