Services

Powering your progress

The MEX team is here to help you get the most out of your maintenance software. From tailored training and hands-on support to expert consulting, secure data hosting, and custom engineering, our services are designed to help your team work smarter and maintain momentum.

Get in touch

Services that work for you

MEX CMMS supports your operations now and gives you the flexibility to adapt as your needs evolve.

Customer support

Responsive help when and where you need it.

  • Annual maintenance agreement
  • Limitless assistance
  • Cost-efficient upgrades
  • Priority bug resolution
  • Informative newsletters
  • Comprehensive reports library
Consulting

Bringing practical, hands-on experience to help you get more form your system.

  • Health checks
  • Work order tidy up
  • Implementation guide
  • Security recommendations
  • Inventory clean-up
  • Reporting
  • Asset register recommendation
  • Region setup
  • Importing data
Training

Our interactive courses help you master every part of the system.

  • Public training
  • Private training
  • One-on-one training
Engineering

We work with you to customize MEX CMMS for your operations.

  • Data imports
  • Custom reports
  • Integrations

Reach out to learn more or visit the product support page for additional client contact info.

"The interface to manage the incidents from maintenance request to work order management and final reports is very user friendly."

Jon Manterola
Senior Maintenance Manager
Bianco Reinforcing

"Proactive employees across all areas, including sales, training, service, and support. MEX is one of the most proactive companies I have dealt with. The software is simple to use, which helps during rollout and team training."

Robert Thomas
Project Manager
Lady Elliot Island Eco Resort

"Excellent support and training. Creating work orders and tracking PM is easy, and scheduling is very straightforward."

Aneka Stoddard
Fleet Administration Officer
Snowy Monaro Regional Council

"Easy to use with great versatility and level of detail. Prompt customer support with great customisation, profiling, and regional features."

Adrian D’Amore
Acting Manager Biomedical Engineering Unit
Royal Darwin Hospital

Set your team up for success

From training to consulting, we give you the tools and expertise to keep your maintenance running smoothly. Discover how our hands-on service helps teams perform at their best.