Services

Driving calibration excellence

With ProCalX, services aren’t an add-on—they’re part of how you get lasting results. Our experts help you configure, connect, and refine your system so it continues to support compliance, productivity, and smarter decision-making.

Services that grow with you

As your calibration needs change, ProCalX adapts. From user training and integrations to ongoing administration, we provide the resources to keep your system efficient and aligned with your goals.

Customer support

Dedicated guidance from the ProCalX team.

  • Business and after-hours support
  • Direct access to in-house experts
  • Self-service resources and documentation
  • Clear paths for escalating urgent issues
Client success

Ongoing partnership to grow with your operations.

  • Targeted training to deepen adoption
  • Recommendations to refine workflows
  • Regular touchpoints to measure progress
  • Tailored success planning
Implementation

Practical rollouts grounded in real-world experience.

  • Structured project oversight
  • Migration of existing records and specs
  • Configuration adjusted to your requirements
  • Rollout approach that speeds up adoption
Professional services

Specialized services to extend your system's reach.

  • Tailored report development
  • Testing of interfaces and feature add-ons
  • Workflow assessments to improve efficiency
  • Integration support for external platforms
Third-party integrations

Connect with external systems to keep data current and reduce errors.

  • ERPs / EAMs (i.e. SAP, Maximo)
  • CMMS
  • LIMS
  • Data visualization tools (i.e. PowerBI)
Admin services

Extra hands to keep ProCalX running smoothly.

  • Asset and test specification updates
  • User role setup and access adjustments
  • Data cleanup and accuracy checks
  • Ongoing system configuration support
Training

Grow user expertise with flexible, role-based learning.

  • Free educational webinars
  • Administrator and end user training
  • Specialized training for advanced features
  • On-site, virtual, or guided training workshops

"The Prime Technologies team has exceeded expectations supporting our team in design, configuration, training and validation of the solution. This has resulted in a project which is on schedule/on budget and most importantly meets our expected results."

Associate Director, Global Reliability Engineering
Global Industrial Manufacturer

“Once our team saw that using mobile PCs instead of clipboards gave them increased access to information – and actually aided the data entry process – they embraced the new system. The team clearly saw how the new ProCal technology made them more effective."

Maintenance Manager
Life Sciences Global Corporation

Calibration without compromise

More than a modern CMS, ProCalX is a cloud-based solution. From field integration to secure data management, it helps you eliminate manual entry, simplify compliance, and scale calibration across your organization.

From legacy tools to future-ready calibration

Discover how ProCalX replaces paper with cloud-first calibration that’s accurate, secure, and simple for teams to use.