PRESSRELEASE

UC06 Wrapped Up

Thank you for making TMA's Ninth Annual User Conference a success! The 2006 Conference held April 18-20 in Tulsa, Oklahoma, had 445 participants from across the United States, Canada, the West Indies, and New Zealand. There were more than 60 sessions, providing innovative usage, best practices, and strategies for using TMA products. Again, a variety of hands-on workshops on mobileTMA (Palm OS and Pocket PC) software, report writing, and work order basics were a highlight of the Conference. The state-of-the-art computer lab was available during each day of the conference for clients to navigate through the latest version and gain one-on-one attention with a TMA staff member. Most importantly, panels and open forums were used to share ideas and generate discussion on a variety of current topics.

Several comments were received from participants during and after the conference expressing their support and appreciation. These comments and suggestions confirm that the 2006 Conference exceeded participant's expectations and helped us develop new ideas and concepts for the 2007 User Conference.

"I had a fantastic time at the User Conference - everything was done so professionally. The accommodations were great, the food fantastic, and the breakout sessions were extremely useful. It was great to finally put some faces with the names and voices. I'm looking forward to next year's conference; these sessions tend to make us more "gung ho"- I'm not sure that once a year is enough. Thanks to your whole crew. I can't imagine how you could top this one."

Rick Black - El Paso International Airport

What a great time I had at this year's user conference. I thoroughly enjoyed visiting with friends and acquaintances that I have met at past user conferences as well as meeting new people. The conference continues to be an excellent time for me to ask others how they handle different setup and operational aspects for TMA at their user sites. The management theory seminars were just what I needed this year and hopefully I will be able to incorporate a lot of what I learned during those sessions, sooner rather than later. I would like to thank the entire TMA staff for their consistent willingness to help others in our world of TMA.

Susan Deane - Chapman University

"Thanks a bunch. Your conference was great!!!! I have been to several workshops and training sessions and none of them compare to TMA's. Thanks again!"

Wayne Regnier - Lincoln Public Schools

"I just wanted to take the time to thank TMA for the most wonderful conference that I have ever experienced in my entire life. I have attended several conferences in the past, but never have I been not only educated, but also to feel as if my comfort was as important to you as was the education that the conference provided. It was beautiful. It was a job well done by your entire company."

G. Michael Peterson - Rochester City School District

To view pictures of Conference events and activities, click the following link: UC2006 Photo Gallery

For those who were able to attend, thank you for your participation. For those who were not able to make it this year, we hope you will plan to join us next year during the week of April 17-19, 2007, as we commemorate our tenth annual TMA User Conference and the twentieth anniversary of the first release of TMA's software solution. The Marriott Southern Hills will again be the host hotel. This special event promises to be filled with informative sessions for all levels of users as well as extraordinary events and celebrations. Watch the TMA newsletter for details and registration information.

TMA Maintenance Releases Now Available

Version 8.0
Version 8.0 is complete and available to TMA Enterprise, TMA Workgroup, and TMA eXpress clients with active support contracts. If you have not yet received your copy of 8.0 and would like it mailed to you, please e-mail pat.hammock@tmasystems.com with your name, organization, and mailing address. Information on all changes and enhancements within 8.0 are included in the release notes included on the CD. Please contact TMA Client Support Services with any questions or concerns at 800.228.8765 or by e-mail at support@tmasystems.com.

Non-Client Server Releases
For those of you utilizing TMA for Omnis, version 7.7.12 is available for download on the TMA support site. This version is a maintenance release to correct reported issues and can be downloaded from the TMA support site at TMASystems.net.

Remember, all maintenance releases, as well as several training resources are available from TMASystems.net. If you have not taken advantage of this great tool, contact TMA Client Support Services at 800.228.8765 for more information or, e-mail them at support@tmasystems.com.

Version 8.0.0.5 with SQL Server 2005

TMA continues to move forward with the latest technology with the release of Version 8.0.0.5 scheduled for July 28, 2006. This version will be compatible with Microsoft SQL Server 2005.

WebTMA Client Hosted Updates

For clients who host WebTMA locally, you will be able to use the TMA support site (TMASystems.net) to download the latest updates. All releases for client-hosted software will be available on the site one week following the scheduled ASP (TMA hosted) release. The next release of WebTMA ASP is scheduled for May 17, 2007. The update will be available for download for client-hosted WebTMA the following Wednesday, May 24, 2007.

You will need a login and password in order to enter the TMA support site at http://tmasystems.net. If you haven't received login information yet and need access to this site, please contact your client relations representative or the TMA Client Support Group at 800.228.8765 or by e-mail at support@tmasystems.com.

Web Education is Key

Web Training
TMA offers training for TMA basic functions across the Internet - and it's FREE! Sessions are scheduled for the second Tuesday of each month at 10:30 a.m. CST. To register for these sessions, you must have an active TMA support contract and access to the Internet.

The number of attendees is limited for any web training session. If you are interested in a particular session, please e-mail the web training administrator at ann-marie.dowling@tmasystems.com. In the e-mail, include your name, organization, and the name of the web session you want to join to receive an e-mail with login procedures. If the session is full, you will receive an e-mail with a link to a recording of the session of interest. All sessions are recorded and available for viewing after the presentations. Please e-mail your client relations representative to obtain the link for recorded web training sessions or check the web support site (TMASystems.net) under Knowledge Resources > Tutorials.

A synopsis of the next three sessions is listed below:

Desktop

June 13, 2006 - Work Order Browse
Work Order Browse gives you the ability to review Work Orders, both open and closed; use the Browse Selection to create lists of work orders based on specific criteria and to perform functions such as:

• View details of a selected Work Order
• Schedule and assign a technician to a Work Order
• Close a Work Order
• Change the Status of a Work Order
• Send an e-mail to an assigned technician
• Zoom directly to the Work Order
• Print the work order list from selected search criteria

July 11, 2006 - Ad Hoc Basics
A review of ad hoc concepts and basics.

• How to create a basic ad hoc report
• How to link unrelated tables
• Sorting, subtotaling, and grouping records
• Adding a date and repair center parameter
• Saving and accessing an ad hoc report from the report manager

August 8, 2006 - The TMA Report Manager
This session will provide highlights of reports added to the Report Manager and explain how to organize reports for easy use and access by users.

WebTMA

May 10, 2006 - Time Manager
This training will review the different aspects of how the time management module can help you schedule open work orders and reschedule a work order if problems arise.

June 15, 2006 - Requests
You will learn how to set up requestors, submit requests, and use the request validation.

TMA Goes International

Within the last year TMA has made great strides in developing loyal relationships with organizations around the world to enhance our place in the International market. TMA Systems' new Global Partners are world-class organizations that have been carefully screened and selected based on their ability to maintain the high standards TMA has operated under for more than a decade. All TMA Partners undergo extensive training in order to provide the same high quality support and service that TMA is known for and to meet the demands and expectations of international TMA clients. Please feel free to contact the Manager of International Development for more information at: ashley.eakin@tmasystems.com.

TMA Tech Tips

Be Prepared After Hours
Most TMA client support plans offer technical support Monday through Friday, 7:00 AM to 5:00 PM Central Standard Time. Unfortunately, there may be occasions when clients without 24-hour support have an unavoidable need to perform maintenance upgrades, data repairs, etc., after hours or on weekends. If these circumstances arise, contact TMA Client Support Services in advance to ensure:

1. You have, and have read, the proper documentation and files required to perform the maintenance or upgrade.
2. You are aware of any troubleshooting tips or common issues associated with this specific maintenance activity or upgrade.

Always make sure you have a current backup of both your data and your application files before performing any maintenance or upgrade activities. (Hint: Performing daily backups helps assure that you will be able to restore the most recent data in the event of an unexpected problem such as a server crash.)

Following these guidelines will help make certain that your upgrade and/or maintenance activity goes smoothly and as planned.

TMA Spotlight Feature

Universal Financial Interface (UFI) - Enterprise Only
The TMA UFI enables organizations to interface with three of the leading accounting applications: PeopleSoft, Banner, and Oracle Financials. The UFI is available with the TMA Enterprise product only. This interface allows TMA to be an integral part of the work flow process and your organization to operate in a more efficient and effective manner. While utilizing proven integration processes, the TMA UFI includes the following benefits:

• Easily connect TMA with accounting systems and immediately share information.
• Improve interdepartmental coordination and planning.
• Automate processes, improve efficiencies, increase accuracy, and eliminate errors.
• Shorten implementation time with designed integration points and end-to-end connectivity.
• Increase the value of your accounting systems with information that is readily available for decision-making purposes.

Meet the New Crew

Larry Dormont - With a Bachelor's degree in Public Administration from the University of Oklahoma and 15 years experience in sales, Larry is the newest member of the TMA sales team. He was born and raised in Oklahoma where he gained much of his related sales experience at local companies, such as Anyware Mobile Solutions and Cox Communications. He is prepared to put that experience to use for the TMA sales team. Larry is married with one daughter. He enjoys playing golf and watching University of Oklahoma football.

Jason Hammock - Jason is putting his engineering experience to use as the newest member of the TMA Programming Department. Jason has a Bachelor of Science degree in Computer Science and is a Microsoft Certified Professional. During his career he has served in a variety of technical engineering roles, such as an IT manager for the Arkansas Oil and Gas commission where he implemented a large-scale data management system. Jason was born and raised in El Dorado, Arkansas and moved to Tulsa to continue his career. He enjoys spending time with his family and two dogs.